COD [cash on delivery]

Cash on Delivery (COD) Policy Rules:

  1. Order Confirmation: When placing an order through the Cash on Delivery (COD) option, please ensure that the provided contact information is accurate and reachable. Our team may contact you to verify your order details and availability.

  2. Order Verification: To maintain the authenticity of orders, our team may contact you to confirm the order details. Kindly cooperate during this verification process to facilitate a seamless delivery experience.

  3. Availability and Timing: COD orders are subject to product availability. Upon order confirmation and verification, our team will schedule the delivery based on your location. Delivery timings may vary, so kindly be available to accept the order during the specified delivery window.

  4. Exact Payment: Please ensure you have the exact order amount in cash, as our delivery personnel may not carry change. We appreciate your cooperation in providing the correct payment.

  5. Refusal of Order: In the event you decide to refuse the COD order upon delivery, please inform our delivery personnel promptly. However, multiple instances of order refusal may lead to restrictions on future COD orders.

  6. Cancellation: If you wish to cancel your COD order, kindly contact our customer support team at least [X hours/days] before the scheduled delivery time. Last-minute cancellations may result in inconvenience for our delivery personnel.

  7. Quality Check: We ensure that all COD orders are thoroughly checked before delivery. However, if you receive a damaged or incorrect item, kindly inform our delivery personnel immediately or contact our customer support within [X hours/days] to initiate the necessary steps for return or replacement.

  8. Non-Acceptance: In case of non-acceptance of COD orders without valid reasons, we reserve the right to re-evaluate the eligibility of future COD orders from the same account.

Please note that these policy rules are designed to facilitate a seamless experience for both our customers and our team. Your cooperation is greatly appreciated as we strive to provide you with the best service possible. If you have any questions or require further assistance, feel free to contact our customer support team. Thank you for choosing us for your shopping needs.